Features
Darkhost Platform Features
Each module addresses a specific operational challenge in your dry cleaning business. No bloated gimmicks.
Order Intake
Create new orders in seconds: select or add customers, add catalog items, specify pickup intervals, and attach condition photos. Reception staff sees verified totals before committing; customers receive tracking SMS.
- Unified workflow for web bookings and walk-in counter
- Fast customer lookup by phone number or name
- Configurable price list with item modifiers (size, fabric, stains)
- Photo condition capture at intake to eliminate damage disputes
Operations
Orders
- ЗРReceived210 с.
Зухра Р.
#1042
- КСIn progress480 с.
Карим С.
#1041
- НЮReady155 с.
Нодира Ю.
#1040
Driver Routes
Managers plan daily deliveries with drag-and-drop efficiency. Drivers see their daily dispatch in the mobile PWA: stop sequence, one-tap 2GIS navigation, proof-of-delivery photos, and digital customer signatures.
- Drag-and-drop route planner in admin dashboard
- Lightweight offline-first driver mobile PWA
- One-tap phone call and navigation launch
- On-screen customer signature upon delivery
Logistics
Route · Karim
- 09:0024 Rudaki Ave
- 09:4018 Somoni Ave
- 10:2047 Ayni St
- 11:009 Firdavsi St
Workshop Tracking
Each garment receives a resilient tag code during intake. Workshop staff scans or searches by code, tracks cleaning stages, and records inspection photos. Batches group garments for washing machine loads.
- Durable tag codes (e.g. AA001-1) surviving industrial washing and drying
- Clear stages: intake, inspection, wash, dry, QC, ready
- Multi-point photo quality control inspection
- Item triage and claim investigation audit trail
Workshop
Batch #B-204
Intake
6
Wash
9
QC
4
Ready
7
- Wash
Cashmere coat
AA048-1
- QC
Three-piece suit
AA047-9
- Ready
Evening dress
AA047-7
Cash Desk & Reconciliation
Drivers collect cash on delivery. At shift end, manager runs reconciliation: system knows the expected amount, driver submits collected cash, and any discrepancies are logged to the audit journal.
- Expected cash amounts calculated automatically
- Shift reconciliation — daily and weekly breakdowns
- Discrepancy queue for management review and approval
- Tamper-evident audit log of all financial transactions
Cash Desk
Shift Reconciliation
Expected
8 940
Collected
8 940
Diff
0
Shift reconciled — zero variance
- К5 120 с.
Карим С.
Shift · Delivery
- Ф3 820 с.
Фарход Х.
Shift · Delivery
Owner Analytics
Business owners monitor daily and weekly gross revenue, workshop throughput, average ticket size, and complaint rates. The append-only audit log ensures complete transparency and accountability.
- Revenue trends: daily, weekly, and monthly periods
- Workshop capacity: active versus completed units
- Comprehensive audit log with CSV export capability
- Custom price lists and workspace configuration
Analytics
Weekly Revenue
78 320 TJS
Customer Notifications
Customers receive timely SMS updates at each crucial milestone: order received, scheduled pickup, in cleaning, ready, and out for delivery. The workshop crew receives mirrored alerts in Telegram.
- Automated SMS across 6 essential order milestones
- Dedicated Telegram channel for workshop notifications
- Trilingual messaging in English, Russian, and Tajik
- Isolated delivery channels: Telegram latency never blocks SMS
Comms
Customer Alerts
- SMS · delivered
Order #1042 accepted. Pickup on 11.05 at 09:00.
- SMS · delivered
Your items are in progress — «wash» stage.
- SMS · sent
Order ready! Delivering today before 18:00.
Workshop Telegram Chat
Ready to modernize your operations?
Submit an inquiry to get started or reach out via Telegram. We respond within the same business day.